Home Heating Oil Delivery and Propane Delivery to Hopkinton, MA

Excellent service. They answered all my questions - and I had a few! It seems like the service was really necessary and they expressed confidence that my burner is in good shape for the rest of the heating season.

Tim Shepard was an amazing technician. He took the time to answer any questions I had on the phone before finally having him come out. I was going to wait overnight to save on the service charge because extra on Sunday but he expressed his concern on temperature dropping overnight where this was my only source of heat. So thankful he did because he fixed the problem and so comfy for a good night's sleep. Thanks again to Tim :)

Doug answered all my (usually too many) questions politely and amenably. He was prompt, informative, and knowledgeable as well as efficient. He was on time, and I have only the highest praise for him. I miss the older gentleman that used to come as he was nice too, but I suppose he retired, and a particularly nice young man has replaced him. Give Doug a raise, he deserves it.

From the initial appointment set-up to the close-out debrief at the end of the appointment, CK Smith Superior was outstanding to work with. Zach was very professional on arrival, quickly got to work, efficiently completed his work. When I asked some follow-up questions, Zach was very knowledgeable and professional.

Thanks for the great service!

Thanks for the great service. I can't believe how impressive the new system looks compared to my prior furnace.

Good morning,

I just want to thank you for sending Doug out so quickly when we reported that we had no hot water and water in the basement. The service contract is well worth every penny.

But primarily I am writing because Doug did such a great job of troubleshooting our situation. We actually had two separate problems that happened to coincide with each other. First, the water in the basement was due to a defunct outlet. But h... READ MORE

Chet and Joe did a fantastic job replacing our leaking boiler with a new unit. They came just on time, explained what they were about to do, and proceeded with the job. The old boiler parts were taken away and the job completed with efficiency and ease. The new workings were explained with some much-appreciated do's and don'ts. A small electrical problem, which may or may not have been associated with the installation was handled by a visit fr... READ MORE

Jim was friendly and very knowledgeable in his work.

Chet and Joe were great, efficient, and very pleasant. They arrived on time. Left the work area spotless. Chet followed up with a call the next day to ensure everything was working and to answer questions. Very well done.

We appreciate it very much that Doug came very soon after we called CK Smith and diagnosed the problem and fixed it right away. Doug has been thorough, too, he kept the work area very clean and even wiped off the oil leak that was on the oil tank before he came.