Offices in Worcester, Millbury & Oxford   (508) 753-1475
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ckSmithSuperior Newsroom

September 16, 2014
Value Beyond Price of Oil

Your Tech, Tim S, was outstanding. He not only tuned up my oil burner but solved outstanding problems such as furnace BOOMING on startup, frequent need to reset red control box red button due to furnace shutdowns AND then resized the nozzle smaller with increased pump pressure for better fuel atomization and efficiency. I was also provided a completed work order form with replacement parts/price of each adding up to $398 covered repairs and cleaning compared to my $239 annual service contract fee. The lower oil price companies with "get your own service" in the long run are not a bargain!! I called your service manager I was so satisfied with the tune-up, solved solutions and the technician's knowledge and tenacity to make things work right.


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September 01, 2014
CONGRATULATIONS MONTHLY SURVEY WINNERS

ckSmithSuperior would like to Congratulate the following winners of our $100 Monthly Survey Drawing:

 

• Aug 2014 - Pauline & Linda Croteau Brooks of Webster, MA
• Jul 2014 - William Zuidema of Manchaug, MA
• Jun 2014 - Roger Lavoie of Oxford, MA
• May 2014 - Barbara Simoncini of Oxford, MA
• Apr 2014 - James C. of Upton, MA
• Mar 2014 - Ingrad Smith of Sterling, MA
• Feb 2014 - W.M. Anderson of Webster, MA
• Jan 2014 - Albert Mackoul of Auburn, MA
• Dec 2013 - Mr. & Mrs. Gaudet of Charlton, MA
• Nov 2013 - Beverly Kneeland of Worcester, MA
• Oct 2013 - Robert Butler of Auburn, MA
• Sep 2013 - A Satisfied Customer of Paxton, MA


July 28, 2014
CUSTOMER REVIEW from 7/2014

Perfect customer service - thank you!!

--Joyce S. from Upton, MA

 


June 18, 2014
CUSTOMER REVIEW: 20 Years of Great Service

I have been a customer for twenty years now and my experiences with your Company gets better and better.

--Michael G from Westboro, MA


June 18, 2014
CUSTOMER TESTIMONAL: New Boiler Installed 6/10/2014

Hi, I'm a customer in Northbridge MA. Last week (Tuesday 6/10/14) you installed a new boiler in my home at xxxxxx. I wanted to let you know it's working great, very quiet; I can hardly tell when it comes on. The installation required a new outside stack so I had someone (from another company) put that in at the same time. Your guys worked very well with the other company to make the installation perfect. I was very impressed. Even my dog liked your guys! So kudos to ckSmithSuperior for a job well done. This is why we stay with ckSmithSuperior You have some good people working for you and they should be rewarded. Tom Armstrong - Loyal ckSmithSuperior Customer


June 09, 2014
CUSTOMER TESTIMONIAL: New Water Heater Installed 6/9/2014

Kevin and Duncan did a great job replacing the water heater. George Riddle also did a great job dealing with getting the new water heater scheduled. The water heater was under warranty and George was able to deal with the folks from Bock to get the new water heater. Great team work. Thanks, Frank


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May 29, 2014
CUSTOMER TESTIMONIAL from 5/29/2014

I have been a satisfied customer of yours for 27 years. Not only have I always gotten the best prices for my heating oil and plumbing services, but the emergency customer service has also been outstanding. I must also mention the wonderful women that work in the Millbury office. Always very warm and friendly and truly make you feel like they care about giving you the best service. Couldn't have asked for a better company to deal with. Thank you very, very much.

--Angela Croteau


May 07, 2014
CUSTOMER TESTIMONIAL from 5/7/2014

As a real estate agent and homeowner I have been completely satisfied with the service from ckSmithSuperior. They are timely, professional, and knowledgable . The office staff has always been courteous and helpful. I would not hesitate to recommend ckSmithSuperior to my clients!

--Crystal Tropeano


April 23, 2014
CUSTOMER TESTIMONIAL: New Boiler Install

Arrived on time, did work, and all cleaned up. Job well done. Took precautions not to make a messy situation worse. Laid down tarps, etc. Never met such a well "oiled" crew they worked well together, got job done faster than expected and never bothered me. Showed me shutoff valves and water supply lines, all marked, some with dual thermostats, nice job! Wires all neat, and sits on block off floor nice touch. --Martha Enman of Auburn, MA


April 15, 2014
CONGRATULATIONS TO OUR 42 INCH TV WINNER

CONGRATULATIONS to James and Sharon Susienka on winning the 42" Vizio Smart TV from our 2014 Spring Newsletter drawing. Mr. Susienka stopped by the Worcester office to pick up his new TV. He informed us that he and his wife have been happy customers of ours for over 20 years!


April 05, 2014
CUSTOMER TESTIMONIAL: March 8, 2014 Service Call

We were just an hour away from leaving for vacation when we noticed water running down the front of our boiler. We called Service and explained the situation--I'll bet Joe was here in 1/2 an hour and got us all fixed up on time for our departure. Thank you ckSmithSuperior-- this is the kind of service that's kept us a customer for over 19 years!---Joanne W. from Sutton, MA


March 15, 2014
2014 SPRING HOME SHOW

The Worcester Home Show at the DCU Center, starting on March 7, 2014 and ending on March 9, 2014, was a huge success.  We would like to THANK ALL OF YOU who visited our booth to see the most current products available for home heating oil, propane and home heating services.  And, of course, our expert technicians offering professional advice to all of your questions.


March 13, 2014
CUSTOMER TESTIMONIAL: Hot Water Heater Install

I had to replace my hot water heater; the two employees who came out to install the new unit were very professional and did a wonderful job. I also want to express how nice the person is who comes out and delivers my oil. I am home most of the time so I see his work and he is so professional and courteous. ----Angela K. from Sutton, MA


January 28, 2014
CUSTOMER TESTIMONIAL: Natural Gas Furnace Install

ckSmithSuperior was recommended by my parents when my furnace was on its way out. After dealing with 4 other contractors and spending a lot of money I shouldn't have, ckSmith was pleasant to deal with and very knowledgeable. Technician Steve Dapont was very punctual and helpful throughout the whole ordeal. Kudos to Ron Devoe and the customer service reps as well. ---Han Zian from North Grafton


December 15, 2013
CONGRATS TO OUR DIGITAL CAMERA WINNER!

CONGRATULATIONS to Mr. David Maenzo of Douglas, MA who was the Winner of the Samsung NX1000 Digital Smart Camera from our 2013 Fall Newsletter drawing. Mr. Maenzo was presented his new camera at our Superior Oil location in Millbury, MA.

 


February 01, 2012
ONLINE BILL PAY NOW AVAILABLE

You asked for it... we've provided it!

 

Not only can you make your payments online but you can also check your payment and delivery history as well as schedule your annual tuneups.

 

Just click on the bright yellow CUSTOMER LOGIN button on the main menu above to create your account.  Should you experience any problems or have any questions about this new service, just give our Customer Service Staff a call at 508-753-1475 or (508) 865-1972.

 

We will be continuing to expand our online offerings throughout the year... so visit often!


September 30, 2011
NEW MASSACHUSETTS LAW

MA Homeowner Oil Heating System Upgrade & Insurance Law.

Are you in Compliance?

 

Click HERE to Find Out...


Newsletter Archive

Newsletter Archive

Use the links below to view newsletters from the past in PDF format

2014 Spring-Summer Newsletter
2013 Fall-Winter Newsletter
2013 Spring-Summer Newsletter
2012 Fall-Winter Newsletter
2012 Spring-Summer Newsletter
2011 Fall-Winter Newsletter
2011 Spring-Summer Newsletter
2010 Fall-Winter Newsletter

Do We Service Your Area?

ckSmithSuperior services 60+ cities and towns in Massachusetts. Just enter your zip code below.

Start Your Fuel Deliveries

If you are interested in becoming an automatic delivery customer this season for home heating oil, propane or kerosene, please contact us via email or you can call us directly at
(508) 753-1475 or (508) 865-1972.

Schedule an Appointment

If you're interested in one of our Installation / Maintenance services, please contact us via email or you can call us directly at (508) 753-1475 or (508) 865-1972.

How to Read Your Delivery Ticket

ckSmith/Superior Sample Delivery Ticket

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Call Us Today (508) 753-1475  •  Offices Located in Worcester / Millbury / Oxford
ckSmithSuperior - Providing Superior Fuels & Service for Over a Century
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Fuel Delivery
• Fuels
• Propane
• Payment Programs
   Price Protection

• Sample Delivery Ticket
Service & Maintenance
• Indoor Air Quality
• Heating & Cooling
• Hot Water Heaters
• Plumbing
• Service Plans
• Emergency Service
Equipment
• Heating - Oilheat
• Heating - Gas/Propane
• Cooling - Central Air
• Cooling - Ductless Air
• Indoor Air Quality
• Fireplace
• Home Generators
Education
• Conservation
• Home Heating Oil Facts
• Sample Delivery Ticket
Company
• Why Choose ckSmithSuperior?
• Mission Statement / History
• Management Team
• Employment Opportunities
• Service Area
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