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ckSmithSuperior Newsroom

December 01, 2014
CONGRATULATIONS MONTHLY SURVEY WINNERS

ckSmithSuperior would like to Congratulate the following winners of our $100 Monthly Survey Drawing

Nov 2014 - Therese Murphy of Worcester, MA
Oct 2014 - Bill Mangano of Grafton, MA
Sept 2014 - Richard Joseph Jr. of Shrewsbury, MA
Aug 2014 - Pauline of Webster, MA
Jul 2014 - William Zuidema of Manchaug, MA
Jun 2014 - Roger Lavoie of Oxford, MA
May 2014 - Barbara Simoncini of Oxford, MA
Apr 2014 - James C. of Upton, MA
Mar 2014 - Ingrad Smith of Sterling, MA
Feb 2014 - W.M. Anderson of Webster, MA
Jan 2014 - Albert Mackoul of Auburn, MA
Dec 2013 - Mr. & Mrs. Gaudet of Charlton, MA


October 28, 2014
2014 FALL-WINTER NEWSLETTER

Get the latest oil & propane news, promotions, weather outlook, and product information for this winter in our 2014 Fall Newsletter!

 

2014 Fall Newsletter


October 27, 2014
NOT A CKSMITHSUPERIOR OIL CUSTOMER?

ckSmithSuperior delivers the hgihest quality Oil to most of Worcester County

 

If you're unsure if we service YOUR area, just enter your zip code where it asks "Do We Service Your Area", give us a call at 508-753-1475 or email us on our Contact page.


September 30, 2014
CUSTOMER REVIEW

 Kevin T - Milford, MA

 

Technician was scheduled to arrive between 12 and 4. He arrived by 12:05. Work was done quickly and efficiently. This is my second year with ckSmithSuperior and I am extremely pleased with service they have provided.


September 16, 2014
VALUE BEYOND PRICE OF OIL

Your Tech, Tim S, was outstanding. He not only tuned up my oil burner but solved outstanding problems such as furnace BOOMING on startup, frequent need to reset red control box red button due to furnace shutdowns AND then resized the nozzle smaller with increased pump pressure for better fuel atomization and efficiency. I was also provided a completed work order form with replacement parts/price of each adding up to $398 covered repairs and cleaning compared to my $239 annual service contract fee. The lower oil price companies with "get your own service" in the long run are not a bargain!! I called your service manager I was so satisfied with the tune-up, solved solutions and the technician's knowledge and tenacity to make things work right.


Read the Full Story >>>
September 06, 2014
CUSTOMER REVIEW

Jose S - Shrewsbury, MA   -  customer since 2006

 

Excellent work. Everything was put back the way it was found. After technician left there was no oil odor in the basement.


June 10, 2014
CUSTOMER REVIEW from 06/10/2014

Duncan couldn't have been nicer, more polite and was most informative as to just what caused the oil leak in our oil burner.  Couldn't have been more satisfied.  He even cleaned up the mess we had left in the garage from the spill that was in the cellar by the burner!!!  THAT'S above and beyond!!!


May 30, 2014
CUSTOMER REVIEW

 Earle C - Clinton, MA   -  customer since 1998

Duncan was on time, courteous, and knowledgeable. He took the time to explain and offer repair/replacement options regarding my oil burner's domestic hot water system. Thank you !


May 29, 2014
CUSTOMER TESTIMONIAL from 5/29/2014

I have been a satisfied customer of yours for 27 years. Not only have I always gotten the best prices for my heating oil and plumbing services, but the emergency customer service has also been outstanding. I must also mention the wonderful women that work in the Millbury office. Always very warm and friendly and truly make you feel like they care about giving you the best service. Couldn't have asked for a better company to deal with. Thank you very, very much.

--Angela Croteau


April 15, 2014
CONGRATULATIONS TO OUR 42 INCH TV WINNER

CONGRATULATIONS to James and Sharon Susienka on winning the 42" Vizio Smart TV from our 2014 Spring Newsletter drawing. Mr. Susienka stopped by the Worcester office to pick up his new TV. He informed us that he and his wife have been happy customers of ours for over 20 years!


March 15, 2014
2014 SPRING HOME SHOW

The Worcester Home Show at the DCU Center, starting on March 7, 2014 and ending on March 9, 2014, was a huge success.  We would like to THANK ALL OF YOU who visited our booth to see the most current products available for home heating oil, propane and home heating services.  And, of course, our expert technicians offering professional advice to all of your questions.


March 13, 2014
CUSTOMER REVIEW MARCH

Angela K - Sutton, MA   -  customer since 2011

 

I had to replace my hot water heater; the two employees who came out to install the new unit were very professional and did a wonderful job. 

I also want to express how nice the person is who comes out and delivers my oil. I am home most of the time so I see his work and he is so professional and courteous.


February 01, 2012
ONLINE BILL PAY NOW AVAILABLE

You asked for it... we've provided it!

 

Not only can you make your payments online but you can also check your payment and delivery history as well as schedule your annual tuneups.

 

Just click on the bright yellow CUSTOMER LOGIN button on the main menu above to create your account.  Should you experience any problems or have any questions about this new service, just give our Customer Service Staff a call at 508-753-1475 or (508) 865-1972.

 

We will be continuing to expand our online offerings throughout the year... so visit often!


September 30, 2011
NEW MASSACHUSETTS LAW

MA Homeowner Oil Heating System Upgrade & Insurance Law.

Are you in Compliance?

BOARD OF FIRE PREVENTION REGULATIONS

527 CMR  4.04: continued

 

Effective September 30, 2011 the owner of a residential property defined as a one to four

dwelling unit used for living or sleeping (M.G.L. 148, § 38J) with oil supply and return lines

not enclosed with a continuous non-metallic sleeve or equipped with a listed oil safety valve,

shall either replace the line and enclose it with a continuous sleeve as for new installations

or shall have a listed oil safety valve installed at the tank end of the supply line in accordance

with the manufacturer's instructions. 


Newsletter Archive

Newsletter Archive

Use the links below to view newsletters from the past in PDF format

2014 Fall Newsletter
2014 Spring-Summer Newsletter
2013 Fall-Winter Newsletter
2013 Spring-Summer Newsletter
2012 Fall-Winter Newsletter
2012 Spring-Summer Newsletter
2011 Fall-Winter Newsletter
2011 Spring-Summer Newsletter
2010 Fall-Winter Newsletter

Do We Service Your Area?

ckSmithSuperior services 60+ cities and towns in Massachusetts. Just enter your zip code below.

Start Your Fuel Deliveries

If you are interested in becoming an automatic delivery customer this season for home heating oil, propane or kerosene, please contact us via email or you can call us directly at
(508) 753-1475 or (508) 865-1972.

Retail Credit Application

Take the headaches out of billing! Sign up for Retail Credit Account from ckSmithSuperior by downloading our application:

Retail Credit Application (152k PDF)

How to Read Your Delivery Ticket

ckSmith/Superior Sample Delivery Ticket

Click here to see our sample delivery ticket with explanations (PDF 167kb) >>>

Call Us Today (508) 753-1475  •  Offices Located in Worcester / Millbury / Oxford
ckSmithSuperior - Providing Superior Fuels & Service for Over a Century
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Fuel Delivery
• Fuels
• Propane
• Payment Programs
   Price Protection

• Sample Delivery Ticket
Service & Maintenance
• Indoor Air Quality
• Heating & Cooling
• Hot Water Heaters
• Plumbing
• Service Plans
• Emergency Service
Equipment
• Heating - Oilheat
• Heating - Gas/Propane
• Cooling - Central Air
• Cooling - Ductless Air
• Indoor Air Quality
• Fireplace
• Home Generators
Education
• Conservation
• Home Heating Oil Facts
• Sample Delivery Ticket
Company
• Why Choose ckSmithSuperior?
• Mission Statement / History
• Management Team
• Employment Opportunities
• Service Area
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